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Contact Us

Customer Service at MyAffodableFurniture.com is a #1 Priority. If you have questions or concerns about our products, need help in designing your rooms, or would like to provide comments on your experiences with us, please contact us in any of the following ways. (Please include item #s as a reference if asking about a particular item) We will respond as promptly as possible.


NEW: You may now request color samples of select upholstery items. Please reference the item# below and color name. Thank you.

Contact Form

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Phone - Customer Service / Sales

We can be reached at (877) 888-5583

or

via fax at (951) 346-4042

Our call center hours are:

Monday through Friday:
9:00 am to 6:00 pm PST

Saturday and Sunday:
Closed

MyAffordableFurniture.com observes the following holidays, and will be closed:
  • New Year's Day, January 1
  • Easter Sunday
  • Independence Day, July 4th
  • Thanksgiving Day, 4th Thursday in November
  • Christmas Day, December 25th


Email - Customer Service / Sales

We can be reached at the following email addresses:

Sales: sales@myaffordablefurniture.com
Orders: order@myaffordablefurniture.com
Customer Service: support@myaffordablefurniture.com
Claims: claims@myaffordablefurniture.com


Returns / Order Cancellations

Returns can be set up online 24/7! Setting up a return is quick and easy, just log into your account to access our returns tool. If you have any trouble or have a question, we can be reached by the contact form, email or phone number above. For more information on the returns process please review our returns policy.

If you have a cancellation request, we highly recommend contacting our call center staff at (877) 888-5583 as this allows us to process your cancellation request as quickly as possible. If you would like to view more information on the cancellation process and what it entails please see our cancellation policy on the returns page.


Physical / Postal Address

Need to write us by mail? Please use the following address

Affordable Furniture

14543 Longwood Ave

Chino CA 91710

** Returns must be pre-authorized and are returned to their original shipping center. Please check your Return Goods Authorization email/fax for the proper return address.


Manufacturer or Vendor Inquiries

Do you have a brand you think would be a good fit for MyAffordablefurniture.com? Are you a shipping warehouse or manufacturer representative that drop-ships? We are always looking for new business relationships. Please send email inquiries to: sales@myaffordablefurniture.com